Effective starting: 01 January 2025
Welcome to SustainFoodIQ! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy policy explains how we collect, use, share, and protect your data when you use our platform.
1. Information We Collect
We collect different types of information when you interact with SustainFoodIQ:
1.1 Information you provide directly
- Account information: Name, email address, phone number, company details, and login credentials.
- Profile information: Business sector, role, and preferences.
- Supplier & partner information: Contact details of suppliers, vendors, or business partners you connect with via the platform.
1.2 Information collected automatically
- Usage data: Pages visited, features used, and interactions with the platform.
- Device information: Browser type, IP address, device type, and operating system.
- Cookies & tracking technologies: We use cookies and analytics tools to improve user experience and optimize services.
1.3 Third-party data sources
- Connected services: If you integrate third-party systems (e.g., ERP, sustainability reporting tools), we may collect relevant data for analysis.
2. How we use your information
We process your data for the following purposes:
3. How we share your data
We do not sell your personal data. However, we may share information in the following ways:
- With authorized users in your organization to enable collaboration.
- With authorized companies that have added you as a supplier.
- With service providers (e.g., cloud storage, analytics tools) who support our platform.
- With regulators or authorities if required by law, or to enforce security and compliance.
4. Data retention & security
We store your information as long as needed for operational, legal, or security purposes. We use industry-standard security measures to protect your data from unauthorized access, loss, or misuse.
5. Your rights & choices
You may have the right to:
- Access, correct, or delete your personal information.
- Opt out of marketing communications.
- Request data portability.
To exercise your rights, contact us at support@sustainfoodiq.com.
6. International data transfers
We are based in India, and our service providers operate in the United States. By using our platform, you acknowledge that your data may be processed and stored in different jurisdictions.
7. Updates to this policy
We may update this policy from time to time. If we make significant changes, we will notify you via email or in-app notifications.
For any questions or concerns regarding this Privacy policy, contact us at support@sustainfoodiq.com